Effective Date: April 20, 2023
Website: www.digitalvayapari.com
Email: help@digitalvayapari.in
Phone: +91-9891433466
1. Overview
Digital Vayapari strives to provide excellent service and satisfaction with every digital product or service purchased through our platform. This Return & Refund Policy outlines our policies for returns, refunds, and order cancellations.
2. Eligibility for Returns and Refunds
Due to the nature of digital products, we generally do not offer refunds or returns after a purchase has been completed. However, refunds may be issued under specific circumstances as outlined below.
3. Non-Refundable Purchases
- Instant Digital Downloads: Since digital goods are provided immediately upon purchase, refunds are not applicable for digital downloads, unless there is a technical issue that makes the product unusable.
- Subscription Services: Monthly and annual subscriptions to our services are non-refundable after the subscription period has started. Customers may cancel their subscription to prevent future charges but will not be refunded for any payments already made.
4. Refund Eligibility
Refunds may be considered only in the following cases:
- Technical Issues: If you are unable to access a digital product due to technical issues from our side, please contact us at help@digitalvayapari.in within 7 days of purchase. Our team will make every effort to resolve the issue or provide an alternative solution.
- Unauthorized Transactions: If you believe a purchase was made without your authorization, please reach out to us immediately with proof. After reviewing the case, if we determine the purchase was indeed unauthorized, a full refund may be issued.
5. How to Request a Refund
To initiate a refund request:
- Email: Send an email to help@digitalvayapari.in with your order details, proof of purchase, and a detailed explanation of the issue.
- Processing Time: Refund requests are typically processed within 10-15 business days. If approved, refunds will be issued to the original payment method.
6. Changes to the Policy
Digital Vayapari reserves the right to modify this Return & Refund Policy at any time. Any changes will be posted on our website and will become effective immediately upon posting.
7. Contact Us
If you have any questions about our Return & Refund Policy, please contact us at:
- Email: help@digitalvayapari.in
- Phone: +91-9891433466
This Return & Refund Policy ensures a clear understanding of refund eligibility and guidelines for our customers, promoting transparency and a positive shopping experience on Digital Vayapari.
